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LifeSentryx Policies

Privacy Policy

Last Updated: July 2026

1. Core App Purpose

LifeSentryx is a safety monitoring application designed to help caregivers, family members, and administrators check on the wellbeing of elderly or vulnerable individuals. The app allows designated caregivers to:

  • Set up and monitor elderly patients with scheduled check-in reminders
  • Receive alerts when a patient misses a scheduled check-in
  • Share real-time location during safety check-ins
  • Manage medication schedules and receive medication reminders
  • Communicate via in-app messaging and receive email notifications
  • Trigger emergency alerts that notify designated emergency contacts

2. Device Permissions and Why We Need Them

LifeSentryx requests only the device permissions necessary to deliver its core safety monitoring features. Each permission is used exclusively for the stated purpose and nothing else:

  • Location (GPS): Used to share the user's location with designated emergency contacts during check-ins and emergency alerts. Location is only accessed when the user actively checks in or triggers an alert — it is never tracked continuously in the background.
  • Camera: Used within the in-app WebView to support video calls and media features in the safety monitoring dashboard. The camera is never accessed in the background or without the user initiating a media action.
  • Microphone: Used within the in-app WebView to support voice communication features. The microphone is never accessed in the background or without the user initiating an audio action.
  • Notifications: Used to deliver check-in reminders, medication reminders, emergency alerts, and in-app message notifications. Notifications are essential to ensure caregivers and patients are alerted to time-sensitive safety events.
  • Internet / Network State: Required for the app to communicate with its servers, sync data, and deliver real-time alerts and notifications.
  • Boot Completed / Exact Alarm / Wake Lock / Vibrate: Used to schedule reliable medication reminders and check-in notifications that persist across device restarts, ensuring patients receive timely safety reminders.

3. Information We Collect

LifeSentryx collects information to provide our safety monitoring services. This includes:

  • Account Information: Name, email address, and password
  • Location Data: GPS coordinates when you check in (with your consent)
  • Emergency Contacts: Names, email addresses, and phone numbers of your designated contacts
  • Usage Data: Check-in times, intervals, and safety status updates
  • Payment Information: Processed securely through PayPal (we do not store credit card details)

4. How We Use Your Information

We use your information to:

  • Provide safety monitoring and emergency notification services
  • Send check-in reminders and safety alerts
  • Notify your emergency contacts in case of emergencies
  • Process subscription payments and manage your account
  • Improve our services and ensure platform security

5. Subscription Plans and Data

Our subscription plans determine the features and limits available to you:

  • Basic Plan ($10/month): 1 person monitoring, 1 emergency contact, in-app notifications, and location sharing
  • Premium Plan ($20/month): 2 people monitoring, 2 emergency contacts, in-app notifications, email notifications, medication reminders, and location sharing

6. Data Sharing and Notifications

We share your information only in the following circumstances:

  • Emergency Notifications: We share your location and safety status with your designated emergency contacts when you trigger an emergency alert or miss scheduled check-ins
  • Service Providers: We share data with trusted third-party services (PayPal, Stripe, Google Maps, and email delivery providers) to provide essential features
  • Legal Requirements: We may disclose information if required by law or to protect user safety

7. Data Security

We implement industry-standard security measures including:

  • End-to-end encryption for sensitive data
  • Secure password storage using bcrypt hashing
  • JWT token-based authentication
  • Regular security audits and updates

8. Data Retention

We retain your data for as long as necessary to provide our services:

  • Account data is retained until you delete your account
  • Check-in history is retained for 10 days for safety monitoring purposes
  • Emergency alerts are retained for 30 days for service improvement

9. Your Rights

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Delete your account and associated data
  • Opt out of non-essential communications
  • Request a copy of your data

10. Account Deletion and Data Removal

When you or an administrator delete your account, the following data is permanently and irreversibly deleted from our systems:

  • Account Information: Username, email, password hash, and all profile data
  • Elderly Patients: All monitored elderly patient profiles you created
  • Emergency Contacts: All designated emergency contacts and their details
  • Medication Reminders: All medication schedules and reminders
  • Notifications: All in-app and email notification history
  • Subscription Records: All subscription plans and history
  • Payment Data: All payment records and saved card details (processed payment data stored by PayPal/Stripe may be retained by those providers per their own policies)
  • Refund Records: All refund requests and history

This deletion is irreversible. Once your account is deleted, none of the above data can be recovered. Account deletion can be performed from your Profile page, or by contacting support.

11. Children's Privacy

LifeSentryx is not intended for children under 13. We do not knowingly collect personal information from children under 13.

12. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

13. Policy Updates

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our app.

14. Contact Information

If you have questions about this privacy policy, please contact us at:

  • Email: njobeh3@gmail.com
  • Through our in-app support system

Terms of Service

Last Updated: July 2026

1. Acceptance of Terms

By using LifeSentryx, you agree to these Terms of Service. If you do not agree, please do not use our service.

2. Service Description

LifeSentryx is a safety monitoring service that provides:

  • Regular check-in reminders and monitoring
  • Emergency notification services
  • Location sharing with designated contacts
  • Subscription-based safety features

3. Subscription Plans and Pricing

LifeSentryx offers the following subscription plans:

  • Basic Plan - $10 USD/month: Monitor 1 person, 1 emergency contact, in-app notifications, and location sharing
  • Premium Plan - $20 USD/month: Monitor 2 people, 2 emergency contacts, in-app notifications, email notifications, medication reminders, and location sharing

Auto Pay is optional. When you enable Auto Pay with a saved Stripe card, your subscription renews automatically unless you turn Auto Pay off before the renewal date.

4. User Responsibilities

As a LifeSentryx user, you agree to:

  • Provide accurate and complete information
  • Keep your contact information up to date
  • Respond to check-in prompts in a timely manner
  • Use the service responsibly and for legitimate safety purposes
  • Respect the privacy and safety of others

5. Emergency Services Limitation

Important: LifeSentryx is not a replacement for emergency services. In life-threatening situations, always call 911 or your local emergency number first.

  • Our service is designed to complement, not replace, professional emergency services
  • We cannot guarantee immediate response from your contacts
  • Technical failures may occur that prevent notification delivery

6. Location Services

LifeSentryx uses location services to:

  • Provide context for safety check-ins
  • Share location with emergency contacts during alerts
  • Improve service accuracy and reliability

You must grant explicit permission for location sharing, which you can revoke at any time.

7. Payment Terms

  • Payments are processed securely through PayPal and Stripe
  • Auto Pay renewals use your selected saved Stripe card and can be turned off from your plan history
  • No refunds for partial subscription periods
  • Prices are subject to change with 30 days notice

8. Prohibited Uses

You may not use LifeSentryx to:

  • Monitor individuals without their consent
  • Harass, stalk, or harm others
  • Send false emergency alerts
  • Violate applicable laws or regulations
  • Interfere with service operation

9. Intellectual Property

LifeSentryx and its content, features, and functionality are owned by LifeSentryx and are protected by copyright, trademark, and other intellectual property laws.

10. Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Service may be temporarily unavailable for maintenance or updates
  • We are not liable for service interruptions

11. Limitation of Liability

To the fullest extent permitted by law:

  • LifeSentryx is not liable for any direct, indirect, or consequential damages
  • Our total liability is limited to the amount you paid for the service
  • We are not responsible for the actions of your emergency contacts
  • We do not guarantee prevention of harm or injury

12. Indemnification

You agree to indemnify LifeSentryx against claims arising from your use of the service, including violation of these terms or harm to others.

13. Termination and Data Deletion

  • You may terminate your account at any time from your Profile page
  • We may terminate accounts for violations of these terms
  • Upon termination, the following data is permanently and irreversibly deleted: your account information, elderly patient profiles, emergency contacts, medication reminders, notification history, subscription records, payment records, saved cards, and refund history
  • Account deletion is irreversible — no data can be recovered after deletion
  • Administrators may also delete user accounts, which removes all associated data as described above

14. Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with applicable laws.

15. Modifications to Terms

We may modify these terms at any time. Continued use of the service constitutes acceptance of modified terms.

16. Contact Information

For questions about these terms, contact us at:

  • Email: njobeh3@gmail.com
  • Through our in-app support system

Platform Policies

Last updated: July 2026

These Platform Policies apply to all users of LifeSentryx. They govern your conduct while using our service and outline the rules we enforce to maintain a safe, trusted environment for elderly individuals, caregivers, and families.

1. Community Guidelines

LifeSentryx is a safety monitoring platform designed to protect elderly and vulnerable individuals. Our community guidelines ensure respectful, responsible use:

  • Respect and Dignity: Always treat elderly individuals and their caregivers with respect and compassion
  • Accurate Health Information: Do not misrepresent medical conditions, medications, or emergency situations
  • No False Alerts: Never trigger false emergency alerts, fake check-ins, or fraudulent distress signals
  • Consent: Only monitor individuals who have given explicit informed consent (or their legal guardian)
  • Privacy: Do not share personal health information, location data, or monitoring details outside the platform

2. Copyright & DMCA

LifeSentryx respects intellectual property rights. You may not upload, share, or distribute content that infringes on copyrights, trademarks, or other intellectual property:

  • All software, design, and content on LifeSentryx is owned by LifeSentryx or its licensors
  • You may not reproduce, modify, or distribute LifeSentryx materials without authorization
  • To file a DMCA notice, contact us at njobeh3@gmail.com with a description of the infringing material and your contact information
  • Repeat infringers may have their accounts terminated

3. Safety & Fraud Prevention

Fraud on a safety monitoring platform can have life-threatening consequences. We strictly prohibit:

  • Impersonating Caregivers: Pretending to be a caregiver, family member, or healthcare provider to gain access to monitoring data
  • Fabricated Check-ins: Generating fake check-in responses or tampering with monitoring records
  • False Emergencies: Triggering emergency alerts for entertainment, harassment, or any non-genuine reason
  • Account Takeover: Attempting to access another user's account or monitoring dashboard without authorization
  • Payment Fraud: Using stolen payment methods, chargeback abuse, or subscription fraud
  • Violations may result in account termination, referral to law enforcement, and legal action

4. Harassment & Abuse

Harassment and abuse are strictly prohibited on LifeSentryx:

  • Targeting elderly individuals with threats, intimidation, or verbal abuse
  • Sending unwanted communications, including fake check-in prompts or alarm notifications as harassment
  • Sharing another person's personal health information, location, or monitoring data without consent (doxxing)
  • Using the platform to stalk, intimidate, or threaten caregivers or family members
  • Repeated unwanted contact after being asked to stop

5. Hate Speech

LifeSentryx does not tolerate hate speech. This includes content or conduct that promotes violence, incites hatred, or discriminates against individuals or groups based on:

  • Age, disability, or medical condition
  • Race, ethnicity, or national origin
  • Religion or creed
  • Gender, sexual orientation, or gender identity
  • Any other protected characteristic

6. Child Safety

While LifeSentryx is primarily designed for elderly care, we maintain strict child safety policies:

  • Do not use the platform to monitor minors without parental or legal guardian consent
  • Any content depicting child exploitation, abuse, or endangerment will be reported to the National Center for Missing & Exploited Children (NCMEC) and law enforcement
  • Do not share images, location data, or personal information of minors without appropriate authorization
  • Accounts found violating child safety policies will be permanently terminated and reported to authorities

7. Spam & Deceptive Practices

We prohibit spam and deceptive practices, including:

  • Creating fake profiles or patient records
  • Sending unsolicited messages to other users
  • Phishing attempts disguised as emergency alerts, caregiver communications, or LifeSentryx official messages
  • Manipulating check-in data, monitoring logs, or alert history
  • Using automated scripts or bots to interact with the platform
  • Promoting external services, products, or websites unrelated to safety monitoring

8. Impersonation

Impersonation is strictly prohibited on LifeSentryx:

  • Do not impersonate a caregiver, family member, or emergency contact
  • Do not impersonate healthcare providers, doctors, or medical professionals
  • Do not create accounts pretending to be LifeSentryx staff or representatives
  • Do not misrepresent your relationship to an elderly individual under monitoring
  • Parody or satire accounts are not permitted on this platform
  • Accounts that impersonate others will be terminated

9. Enforcement & Termination

LifeSentryx actively enforces these Platform Policies:

  • Warnings: Minor violations may result in a warning and required corrective action
  • Suspension: Repeated or moderate violations may result in temporary account suspension
  • Termination: Severe violations, including fraud, harassment, impersonation, or false emergencies, result in permanent account termination
  • Legal Action: We cooperate with law enforcement and regulatory authorities for violations involving elder abuse, fraud, or illegal activity
  • Terminated accounts forfeit all monitoring data, emergency contacts, and subscription fees
  • We reserve the right to modify these policies at any time with notice to users

10. Data Retention & HIPAA Compliance

LifeSentryx handles sensitive health and safety data with the highest standards:

  • Monitoring logs are retained for the duration of your account and for 90 days after termination
  • Emergency alert records are retained for 1 year for safety auditing purposes
  • Payment records are retained as required by financial regulations (typically 5-7 years)
  • Health information collected through medication reminders and check-in responses is encrypted and stored securely
  • We comply with applicable health data protection regulations, including HIPAA where applicable
  • Your data is never sold to third parties or used for advertising
  • You may request a copy of your data or its deletion by contacting njobeh3@gmail.com
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