LifeSentryx Policies

Privacy Policy

Last Updated: July 2026

1. Core App Purpose

LifeSentryx is a safety monitoring application designed to help caregivers, family members, and administrators check on the wellbeing of elderly or vulnerable individuals. The app allows designated caregivers to:

• Set up and monitor elderly patients with scheduled check-in reminders
• Receive alerts when a patient misses a scheduled check-in
• Share real-time location during safety check-ins
• Manage medication schedules and receive medication reminders
• Communicate via in-app messaging and receive email notifications
• Trigger emergency alerts that notify designated emergency contacts

2. Device Permissions and Why We Need Them

LifeSentryx requests only the device permissions necessary to deliver its core safety monitoring features. Each permission is used exclusively for the stated purpose and nothing else:

• Location (GPS): Used to share the user's location with designated emergency contacts during check-ins and emergency alerts. Location is only accessed when the user actively checks in or triggers an alert — it is never tracked continuously in the background.
• Camera: Used within the in-app WebView to support video calls and media features in the safety monitoring dashboard. The camera is never accessed in the background or without the user initiating a media action.
• Microphone: Used within the in-app WebView to support voice communication features. The microphone is never accessed in the background or without the user initiating an audio action.
• Notifications: Used to deliver check-in reminders, medication reminders, emergency alerts, and in-app message notifications. Notifications are essential to ensure caregivers and patients are alerted to time-sensitive safety events.
• Internet / Network State: Required for the app to communicate with its servers, sync data, and deliver real-time alerts and notifications.
• Boot Completed / Exact Alarm / Wake Lock / Vibrate: Used to schedule reliable medication reminders and check-in notifications that persist across device restarts, ensuring patients receive timely safety reminders.

3. Information We Collect

LifeSentryx collects information to provide our safety monitoring services. This includes:

• Account Information: Name, email address, and password
• Location Data: GPS coordinates when you check in (with your consent)
• Emergency Contacts: Names, email addresses, and phone numbers of your designated contacts
• Usage Data: Check-in times, intervals, and safety status updates
• Payment Information: Processed securely through PayPal (we do not store credit card details)

4. How We Use Your Information

We use your information to:

• Provide safety monitoring and emergency notification services
• Send check-in reminders and safety alerts
• Notify your emergency contacts in case of emergencies
• Process subscription payments and manage your account
• Improve our services and ensure platform security

5. Subscription Plans and Data

6. Data Sharing and Notifications

We share your information only in the following circumstances:

• Emergency Notifications: We share your location and safety status with your designated emergency contacts when you trigger an emergency alert or miss scheduled check-ins
• Service Providers: We share data with trusted third-party services (PayPal, Stripe, Google Maps, and email delivery providers) to provide essential features
• Legal Requirements: We may disclose information if required by law or to protect user safety

7. Data Security

We implement industry-standard security measures including:

• End-to-end encryption for sensitive data
• Secure password storage using bcrypt hashing
• JWT token-based authentication
• Regular security audits and updates

8. Data Retention

We retain your data for as long as necessary to provide our services:

• Account data is retained until you delete your account
• Check-in history is retained for 10 days for safety monitoring purposes
• Emergency alerts are retained for 30 days for service improvement

9. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Delete your account and associated data
• Opt out of non-essential communications
• Request a copy of your data

10. Account Deletion and Data Removal

When you or an administrator delete your account, the following data is permanently and irreversibly deleted from our systems:

• Account Information: Username, email, password hash, and all profile data
• Elderly Patients: All monitored elderly patient profiles you created
• Emergency Contacts: All designated emergency contacts and their details
• Medication Reminders: All medication schedules and reminders
• Notifications: All in-app and email notification history
• Subscription Records: All subscription plans and history
• Payment Data: All payment records and saved card details (processed payment data stored by PayPal/Stripe may be retained by those providers per their own policies)
• Refund Records: All refund requests and history

This deletion is irreversible. Once your account is deleted, none of the above data can be recovered. Account deletion can be performed from your Profile page, or by contacting support.

11. Children's Privacy

LifeSentryx is not intended for children under 13. We do not knowingly collect personal information from children under 13.

12. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

13. Policy Updates

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our app.

14. Contact Information

If you have questions about this privacy policy, please contact us at:

• Email: njobeh3@gmail.com
• Through our in-app support system